RockItCoin State Disclosures

Last ModifiLast Modified:  June 4, 2026

State Disclosures

In addition to the risks previously discussed in the Terms of Service, please also take note of the following risks and disclosures:

Notice for Alaska Residents. If your issue is unresolved by RockItCoin, LLC (1-888-702-4826), you may submit formal complaints with to the Alaska Department of Commerce, Community and Economic Development, Division of Banking and Securities. You may download the division’s complaint form at:

https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

and submit your complaint form with supporting documents to:

Alaska Department of Commerce, Community, and Economic Development 

Attn: Division of Banking and Securities 

550 W. 7th Avenue, Suite 1850 

Anchorage, Alaska 99501

If you have questions regarding formal complaints, you may also email the division at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.

Notice for California Residents. Our cryptocurrency services are not regulated by the California Department of Business Oversight.

Notice for Louisiana Residents. If you are a resident of Louisiana, please note the following: 

  • Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
  • Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
  • Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
  • Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the resident initiates the transaction.
  • The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
  • Any surety bond required by Louisiana’s Virtual Currency Businesses Act for the benefit of residents may not be sufficient to cover all losses incurred by the residents.
  • The residents should perform research before purchasing or investing in virtual currency.
  • In the ordinary course of business, RockItCoin may disclose a resident’s financial and account information to third parties under the following circumstances:
    • When compelled to do so by a subpoena, court order, or similar legal procedure; or
    • When compelled to do so under applicable regulatory obligations; or
    • When you have given consent or direction to do so.

Notice for Maine Residents. 

This licensee is regulated by the Maine Department of Professional and Financial Regulation. Customers with questions or complaints regarding this licensee’s money transmission services may contact the Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection.

Department of Professional & Financial Regulation
35 State House Station
Augusta, Maine 04333
Telephone: (207) 624-8500
TTY: Maine Relay 711
Website: https://www.maine.gov/pfr/consumer/complaints

Bureau of Consumer Credit Protection
Department of Professional & Financial Regulation
35 State House Station
Augusta, Maine 04333
Telephone: 800-332-8529 (toll-free in Maine) or (207) 624-8527
TTY (hearing impaired): 888-577-6690
Website: https://www.maine.gov/pfr/consumercredit/complaint.htm

Please also note:

  • Your crypto assets are not insured or guaranteed by the FDIC, Securities Investor Protection Corporation (SIPC) or any other public or private insurer, including against cyber theft or theft by other means.
  • The transfer, purchase and sale of cryptocurrency is irrevocable. Accordingly, you may not stop a pre-authorized payment or revoke authorization for a transfer.
  • Information about unauthorized transactions and error-resolution can be found in the Unauthorized Transactions and Errors section of these Terms.
  • The date or time when a transfer or exchange is made and the person’s account is debited may differ from the date or time when the person initiates the instruction to make the transfer or exchange.
  • You will receive an email receipt with respect to your purchase and sale of cryptocurrency.
  • You have the right to at least thirty (30) days’ prior notice of a change in our fee schedule or changes to these terms and conditions.
  • Cryptocurrency is not legal tender.

Notice for Maryland Residents. 

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding RockItCoin, LLC / NMLS ID: 1527313 at:

100 S. Charles Street, Tower 1

Suite 5300

Baltimore, MD 21201

Phone: 1-888-784-0136

Email: CSU.Complaints@maryland.gov

Notice for New York Residents.  If you are a resident of New York or have used a kiosk or similar machine in the State of New York and wish to contact the New York Department of Financial Services, you can do so by visiting their website at https://www.dfs.ny.gov/complaint, writing them at New York State Department of Financial Services, 1 State Street, New York, NY 10004-1511, or contacting them by phone at (800) 342-3736.

Please also note: 

  • virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
  • legislative and regulatory changes or actions at the State, Federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
  • transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
  • some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
  • the value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
  • there is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
  • the volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
  • the nature of virtual currency may lead to an increased risk of fraud or cyber attack;
  • the nature of virtual currency means that any technological difficulties experienced by the licensee may prevent the access or use of a customer’s virtual currency; and
  • any bond or trust account maintained by the licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

Notice for Rhode Island Residents.

If you are a resident of Rhode Island, please note the following: 

  • Information on fees and pricing can be found on the Pricing and Fee Disclosures Page.
  • Your crypto assets are not insured or guaranteed by the FDIC, Securities Investor Protection Corporation (SIPC) or any other public or private insurer, including against cyber theft or theft by other means.
  • The transfer, purchase and sale of cryptocurrency is irrevocable. Accordingly, you may not stop a pre-authorized payment or revoke authorization for a transfer.
  • Information about unauthorized transactions and error-resolution can be found in the Unauthorized Transactions and Errors section of these Terms.
  • You may update your contact information through your personal RockItCoin Account.
  • The date or time when a transaction is executed and your funding device is charged may differ from the date or time when you provided the instruction to authorize the transaction.
  • You will receive an email receipt with respect to your purchase and sale of cryptocurrency.
  • You have the right to at least thirty (30) days’ prior notice of a change in our fee schedule or changes to these terms and conditions.
  • Cryptocurrency is not legal tender.

Notice for Washington Residents.

If you are a resident of Washington, please note the following: 

  • Information on fees and pricing can be found on the Pricing and Fee Disclosures Page.
  • Your crypto assets are not insured or guaranteed by the FDIC, Securities Investor Protection Corporation (SIPC) or any other public or private insurer, including against cyber theft or theft by other means.
  • The transfer, purchase and sale of cryptocurrency is irrevocable.
  • Information about unauthorized transactions and error-resolution can be found in the Unauthorized Transactions and Errors section of these Terms.
  • The nature of cryptocurrency may lead to an increased risk of fraud or cyber-attack, and your cryptocurrency value may be irretrievably stolen.

Contact Us

If you have any other feedback, questions, or concerns, please contact us via our Customer Support email address at support@rockitcoin.com, write us at RockItCoin, LLC, 325 West Huron Street, Suite 310, Chicago, IL 60654, or call us at 1-888-702-4826. Please provide your name, address, and any other information we may need to identify you, your RockItCoin Account, and the transaction or matter about which you have feedback, questions, or concerns.