Bitcoin transactions are recognized by the Blockchain and soon after are “confirmed.”  Normal confirmation time is from 5-30 minutes, 15 minutes on average.  Confirmation time is dependent on the activity of the Bitcoin network.  The more transactions that are taking place, the longer it takes for a transaction to confirm. Unfortunately RockItCoin cannot control how long it takes your Bitcoin to confirm and we always attach an appropriate high priority mining fee.

You should see the unconfirmed funds in your wallet immediately after using the ATM.  Sometimes users don’t see the pending transaction or it may take a long time to confirm.  The brand of wallet the user is using is the number one reason for long confirmation times and waiting to see transactions appear.  The best wallet to use at any ATM is the RockItCoin Bitcoin Wallet. Download it for free for iPhone or Android by clicking this link.  Other wallets like Blockchain, BitWallet, and Bitcoin Wallet have SIGNIFICANTLY longer wait times for users to see and use their Bitcoin.  Why?  Well, in non technical jargon, the way they query the network for recognized transactions in inefficient.

To find out exactly where your Bitcoin is right now you can copy your PUBLIC KEY and paste into the search box of these links.  At the bottom it will show you if the transaction is pending or how many confirmations it has.

https://tradeblock.com/bitcoin/explorer/

https://blockchain.info/

If you see the transaction on that link confirmed or pending and don’t see it in your wallet then it’s time to look for a new wallet!  This is especially true if you are putting the public key of a paper wallet into that link.

Note:  Most websites credit a users account after 3 confirmations