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RockItCoin Frequently Asked Questions

How can I get started with crypto OTC trading?

At RockItCoin, we offer our customers the ability to purchase larger quantities of cryptocurrency via our Over-the-Counter (OTC) trade desk. Begin by reaching out to our customer service team and we’ll assign a dedicated OTC team member to be your point-person, your go-to for every aspect of your trade. 

In the first phase of our process, we will walk you through the customer orientation process and answer any questions you have along the way. You will then be asked to complete the onboarding documentation, which is required of customers who intend to take advantage of our OTC trade. Finally, we will consult with you about the specific details of your trade: the amount, the currency, and other pertinent information needed to put things in motion.

As a valued RockItCoin customer, you will have continued contact with our OTC team through each step. From the initial consultation, all the way through trade execution, our OTC team will keep you informed. We believe that reliable and transparent communication is the foundation for a successful, long-term relationship—one we strive to build with every customer! Have questions or concerns about the process? Reach out now to get in touch with our crypto OTC services team to begin trading today!

How does RockItCoin safeguard user funds and privacy?

Nothing is more important to us than keeping your assets and privacy secure. To ensure that your privacy is never compromised, all of our OTC crypto trades are conducted without the use of public crypto exchanges. Keeping exchanges private helps us guarantee maximum security to every customer who trusts us with their high-value transactions. Currently, RockItCoin only accepts wire transfers as a method for receiving and sending payments. Keeping your privacy and funds safe is in our mutual best interests—you will never have to worry about RockItCoin sharing your personal information.