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RockItCoin Frequently Asked Questions

How can I communicate with RockItCoin while trading?

Every crypto OTC client benefits from our high-touch, white-glove service at every step of the trading process. From the initial consultation, all the way through trade execution, your designated OTC manager and their team will keep you informed. Have questions or concerns part-way through the process? We’re available to respond to you with agility. We believe that reliable and transparent communication are the foundation for a successful, long-term relationship—one we hope to build with every client!

At RockItCoin, we know that each person we work with will have specific requirements for how and when they prefer to be contacted. Our professional and intuitive team is ready to meet you where you are, without overstepping any boundaries you set for our relationship. During the initial, one-on-one consultation with your transaction manager, we can discuss your preferred method of communication, ideal hours, and any other expectations you have for us.


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